Training & Support; people typing on their laptops

Training & Support

Our team in Marketing & Creative Services includes experts in a variety of digital disciplines and we work to share best practices and our expertise with you through in-person trainings, office hours and tutorials.


Office Hours


Our digital strategy staff provide one-on-one support once a week on Foggy Bottom Campus with no appointment required. We also offer daily Virtual Office Hours, which require an appointment. We provide support for:

  • social media
  • email marketing
  • web writing and best practices
  • using GW Drupal and GW Blogs
  • website strategy
  • Google Analytics
  • adding events to the University Calendar
  • Siteimprove
  • digital accessibility


Foggy Bottom Office Hours

  • In-person office hours are suspended until further notice in response to the university's social distancing recommendations.
  • Additional virtual office hours have been added below. 

Virtual Office Hours

  • Mondays - 11:00 and 11:30 a.m., 2:00 and 2:30 p.m.
  • Tuesdays - 11:00 and 11:30 a.m.
  • Wednesdays - 11:00 and 11:30 a.m., 3:00 and 3:30 p.m. 
  • Thursdays - 10:00,10:30,11:00 and 11:30 a.m., 2:00, 2:30, 3:00 and 3:30 p.m
  • Fridays - 11:00 and 11:30 a.m.
  • Registration required



We offer in-person and virtual trainings throughout the year. Our trainings cover a variety of topics such as social media, Google Analytics, web writing and how to use specific features in GW Drupal. Registration is required for all trainings.



Self-Paced Training & Demos


Watch video tutorials or get step-by-step instructions on using GW Drupal to create web-accessible and mobile-optimized content.

GW Drupal Demo Site